Privacy Policy

Effective Date: 09.08.2024

At Van Lyon, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website vanlyon.com and make a purchase. By accessing our site, you agree to the terms of this policy.

Information We Collect

We may collect the following types of information:

• Personal Information: When you create an account, place an order, or contact us, we may ask for personal details such as your name, email address, mailing address, phone number, and payment information.

• Non-Personal Information: We may also collect non-personal information, such as browser type and operating system to improve our website and services.

How We Use Your Information

We use your information for various purposes, including:

• Processing and fulfilling your orders
• Communicating with you about your orders and our products
• Improving our website and services
• Sending promotional offers and updates, if you opt in
• Responding to your inquiries and providing customer support

Information Sharing

We do not sell or rent your personal information to third parties. We may share your information with trusted partners to help us operate our website, process payments, or deliver services, under strict confidentiality agreements. We may also disclose your information if required by law or to protect our rights and safety.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our site. Cookies are small files stored on your device that help us understand how you use our website and improve your browsing experience. You can manage cookie preferences through your browser settings.

Security of Your Information

We implement a variety of security measures to protect your personal information. However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee its absolute security.

Your Rights

You have the right to:

• Access and request a copy of the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your personal information, subject to certain exceptions
• Opt out of marketing communications at any time

To exercise any of these rights, please contact us using the information below.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on our website and updating the effective date. We encourage you to review this policy periodically for any changes.